The obvious hope is that the content of this course never applies to you. But in the interest of safety, this program provides some general tips to follow in the event of a robbery at your financial institution. Remember to always follow your organization’s specific procedures, but this course will provide more general information regarding whether or not to comply with a criminal’s demands, what the proper response and reaction should be, how to preserve evidence, and how to handle customer witnesses. Lastly, we’ll touch on some robbery statistics all bank employees should be aware of.